Find support answers for service areas, installation, routers, billing, VPN use, seasonal suspension, and network status.
Our current active service neighborhoods include Anthem at Merrill Ranch in Florence, Magic Ranch in Florence, Johnson Ranch in San Tan Valley, Copper Basin in San Tan Valley, and the Gilbert Road and Warner Road area in Gilbert, Arizona.
Submit a request so Arizona Network can understand where demand is growing and prioritize future expansion. Neighbor requests help show where interest is highest.
Arizona Network includes a MikroTik standard router with Residential Internet and offers a Pro Router upgrade for homes that need stronger WiFi hardware.
Yes. Most customer-owned routers are compatible, and the technician can confirm compatibility during installation.
Yes. Arizona Network internet supports personal VPNs and work-from-home VPNs.
Arizona Network can usually schedule a technician within a week. The installation itself typically takes a few hours depending on roof type, cabling, and signal conditions.
A technician confirms signal, installs a low-profile antenna when needed, routes weather-rated cabling, configures the router, and tests service before leaving.
No. Arizona Network installations use specialized equipment and cabling, so professional installation is required.
Arizona Network currently accepts debit and credit cards.
Arizona Network focuses on transparent pricing. Optional service or equipment choices may be introduced over time, but customers are not forced onto new offerings.
Arizona Network offers free service suspension and a minimal $15/month service option for smart devices and security systems while seasonal residents are away.
Yes. The standard router and Pro Router include Ethernet ports for wired devices. More wired ports can be added with an Ethernet switch.